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We work round-the-clock to provide a safe, reliable experience for the millions using Europe’s fastest-growing railway each and every day.
- Who we are
We own and operate Britain's railway on behalf of the...
- Running the railway
Maintaining and operating our rail network 24/7 is an...
- Communities
Our work not only impacts those who travel by rail, but also...
- Industry & commercial
Rail enhances the economy’s productive potential by up to...
- Putting passengers first
Network Rail is changing. We’re becoming a company that is...
- Our approach to safety
Safety is at the heart of everything we do. At Network Rail,...
- Careers
Start a rewarding career with us. Network Rail’s role is to...
- Transparency and ethics
Transparency, Freedom of Information (FOI), Ethics and Data...
- Who we are
Network Rail owns, operates and develops Britain’s railway infrastructure. That’s 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations.
You've found the gateway to Britain's national rail network. The portal to rail travel, including train times information, fares enquiries; promotions; and ticket info.
- How and When to Contact Us
- Get in Touch
- Who to Contact About Other Matters
- Information and Support For Our Neighbours
Contact us if your query is about: 1. a safety threat to you or others 2. work on the railway infrastructure, including track maintenance, work to electrify lines and for most major projects on the railway 3. how we maintain our land alongside the track 4. one of our stations 5. issues on our land such as trees, vegetation, graffiti or fencing(if y...
We have a number of ways in which you can get in touch with us, details of which you can find below. If you contact us about something that falls outside our responsibility, we will assume that you are happy for us to refer your query and contact details to the most appropriate company for them to get in touch with you.
Careers
If you’re having problems signing in or to report a technical problem with our recruitment portal please visit our careers support page.
Report a crime
To report a crime please contact the British Transport Police: Call: 0800 40 50 40 or text: 61016. In an emergency dial 999.
Switchboard
033 085 78000 The switchboard line is open Monday – Friday 9:00 to 17:00.
We care about the 20 million + people living alongside the railway. We know at times our work can cause some disruption and noise and we do our best to limit this where we can. Visit our living by the railwaysection to find out more about how our work may affect you.
The electronic National Rail Timetable (eNRT) is a long-term timetable for passengers and planners that covers services on the national rail network. It is published in December (Principal) and May (Subsidiary) each year.
