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If you’re having trouble making your monthly mortgage payment to Rushmore, we’re here to help. To start the process, it is important that we receive an accurate and complete Borrower Assistance Application. Please read the following instructions carefully to minimize processing delays.
- LossMitigation@RushmoreLM.Com
- 949-341-2238
LET'S LOCATE THE LOAN TO START. To determine which mortgage assistance form is best for you, we just need to look up your loan. Please provide details below in order to proceed to your mortgage assistance form. You can submit your completed form by either of the following methods: Fax: 469-464-0308. MAIL:
You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.
You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mortgage assistance application.
Loan Modification Details. If you’re facing a long-term hardship, we can review you for a loan modification to determine if more manageable terms are available. While refinancing means replacing your existing loan with a new one, loan modification keeps your existing loan and changes its terms.
