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If you’re having trouble making your monthly mortgage payment to Rushmore, we’re here to help. To start the process, it is important that we receive an accurate and complete Borrower Assistance Application. Please read the following instructions carefully to minimize processing delays.
- LossMitigation@RushmoreLM.Com
- 949-341-2238
LET'S LOCATE THE LOAN TO START. To determine which mortgage assistance form is best for you, we just need to look up your loan. Please provide details below in order to proceed to your mortgage assistance form. You can submit your completed form by either of the following methods: Fax: 469-464-0308. MAIL:
We want to assist you with possible loss mitigation options which may be available to you. If your loan is owned by Fannie Mae or Freddie Mac, your application for loss mitigation will be considered under Fannie Mae or Freddie Mac program guidelines.
You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mortgage assistance application.
You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.
Filling out a customer assistance application. When you’re ready, visit our documents page to download a customer assistance application and read our detailed instructions on completing the forms to start the process. Get Started.
27 de oct. de 2023 · Loss mitigation is the process of borrowers and mortgage servicers working together to create a plan to avoid foreclosure. This can be done in several different ways, including through forbearance, repayment plans, loan modification, short sale and deed-in-lieu of foreclosure.
