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Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.
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What do you need when you call Xfinity customer service?
There are a few things you will need to have ready when you call Xfinity customer service: 1. Your ZIP code 2. The phone number associated with your account 3. Your Xfinity account number
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative: Call (800) 934-6489 (1-800-Xfinity). 1. Press 9 or say Spanish if you need to go to the Spanish menu 2. You will be immediately prompted to en...
If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash. 1. Transferring your Xfinity services to a new home: ...
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