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28 de may. de 2024 · What is Assertiveness? Assertiveness is the quality of being self-assured and confident without being aggressive. According to research on assertiveness training by clinical psychologist and researcher Arnold Lazarus, there are four key components to being assertive: 1. Openly communicating desires and needs. 2. Saying no. 3.
18 de may. de 2024 · Descubra cómo equilibrar la asertividad con la relación con el cliente en los roles de servicio para fortalecer las relaciones con los clientes y mejorar la calidad del servicio.
Hace 4 días · Learning how to regulate your nervous system is a critical part of building your confidence and developing assertiveness. If we live in a fight, flight, freeze or fawn state we don’t have the ability to access confidence in ourselves. In a dysregulated state we are susceptible to self doubt and negative thinking loops.
12 de may. de 2024 · Assertiveness is neither aggression nor passivity; rather, it's the ability to express your thoughts, feelings, and needs in a clear, confident, and respectful manner. It involves standing up for yourself while considering the rights and feelings of others.
26 de may. de 2024 · Articulate your thoughts, feelings, and needs succinctly and confidently. Avoid being passive or aggressive; instead, aim for assertiveness in your own right.
24 de may. de 2024 · Learn how to use assertiveness for better team communication and collaboration with practical tips and strategies for effective team facilitation.
24 de may. de 2024 · By understanding assertiveness, identifying your communication style, and practicing active listening, you can navigate difficult conversations with confidence and effectiveness.