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  1. Elena A. Ford is vice president, Global Dealer and Consumer Experience, effective March 1, 2013. She reports to Stephen Odell, executive vice president, Global Marketing, Sales and Service. Ms. Ford leads the company’s Global Dealer and Consumer Experience, a team designed to accelerate the simplification and streamlining of Ford’s interaction with customers inside dealerships and at auto ...

  2. Elena Ford is chief customer experience officer, Ford Motor Company. In this role, she leads the organization responsible for creating a world-class customer experience throughout the entire ownership cycle. She reports to Kumar Galhotra, Ford president, Americas and International Markets Group.

  3. Elena A. Ford is vice president, Global Dealer and Consumer Experience, effective March 1, 2013. She reports to Stephen Odell, executive vice president, Global Marketing, Sales and Service. Ms. Ford leads the company’s Global Dealer and Consumer Experience, a team designed to accelerate the simplification and streamlining of Ford’s interaction with customers inside dealerships and at auto ...

  4. Elena Ford became chief dealer engagement officer in September 2023, for which she reports to Andrew Frick, president, Ford Blue. In this role, she works closely with Ford’s 10,000 dealers worldwide to help effect their collective transformation into a competitive differentiator for the company.

  5. Elena Ford is chief customer experience officer, Ford Motor Company. In this role, she leads the organization responsible for creating a world-class customer experience throughout the entire ownership cycle. She reports to Kumar Galhotra, Ford president, Americas and International Markets Group. She is also responsible for integrating the work ...

  6. 23 de ago. de 2021 · Ford Motor Company anuncia que Luz Elena del Castillo ha sido nombrada Presidenta y CEO de Ford de México, Puerto Rico, Centroamérica y el Caribe, posición que ocupará a partir del 1° de octubre del año en curso. Luz relevará a Héctor Pérez, quien se retira de Ford después de casi 30 años de servicio para la compañía.

  7. 23 de ago. de 2021 · Luz Elena del Castillo, quien lleva 12 años en Ford, fue la primera mujer en liderar la filial de Centroamérica y el Caribe de la compañía. Tomó este cargo en 2017 y ahora llega a dirigir la ...