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  1. Note: We need to have your complete mortgage assistance package (application with all supporting documentation) before we can evaluate you for available solutions. Please be aware that any collection or foreclosure processes will not be halted unless we receive the complete mortgage assistance package.

  2. If you received mortgage assistance from your prior servicer, that will be reflected on your Rushmore Servicing loan. If you were in the process of being reviewed for mortgage assistance with your prior servicer, or your application was completed but your workout was not finalized, please contact us to discuss your individual situation and options.

  3. It is advisable to contact Rushmore before beginning a short sale process. We will work with you to determine an appropriate selling price and to start obtaining the necessary approvals from your loan owner. If you are interested in a short sale, call us at 888-504-7300. If your loan is owned by Fannie Mae or Freddie Mac, you may reach customer ...

  4. Loss Mitigation Application for specific details on income documentation. Step 6Gather and send completed documents (signed and dated)—your Loss Mitigation Application. You must send in all required documentation listed in steps 2‐4 above, and summarized below: Loss Mitigation Application (enclosed)

  5. Selene gave me all the options and presented the best alternative to keep my home. My payment going forward will be “unbelievably perfect” and the decrease in interest rate is “amazing.”. When Selene confirmed that I could use a single TPP payment as the down payment, I was significantly relieved, frankly I was on the verge of tears.

  6. Please be advised that you can reach the Colorado Foreclosure Hotline at 1-877-601-HOPE (601-4673). Local Rushmore Loan Management Services LLC Agent for Colorado Residents: Irvin Borenstein 7200 S. Alton Way, #B180 Centennial, CO 80112 303-309-3839.

  7. Rushmore Loan Management Services understands that you may be experiencing a temporally or long-term hardship and need help. Your loan may be past due or you may be facing foreclosure. Were want to assist you for possible loss mitigation options which may be available to you. If your loan is owned by Fannie Mae or Freddie […] Fixed Income