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  1. Elena Ford is chief customer experience officer, Ford Motor Company. In this role, she leads the organization responsible for creating a world-class customer experience throughout the entire ownership cycle. She reports to Kumar Galhotra, Ford president, Americas and International Markets Group. She is also responsible for integrating the work ...

  2. 25 de mar. de 2017 · Walking into the Ford exhibit at the Detroit Auto Show, a huge smile lights up Elena Ford’s face. The space is bright and vibrant and there’s a buzz in the air. The buzz can be heard and felt throughout the entire auto show: there’s excitement over at the Ford stand. It’s not just that there’s excitement at Ford that makes Elena smile.

  3. 21 de jun. de 2019 · Elena Ford. Jan 13, 2014. Elena Ford Rides Ford's All-New Float in America's Thanks... Nov 28, 2013. Elena Ford on Ford's float in Thanksgiving Day parade. Nov 28, 2013. Elena Ford Rides Ford's Float in Detroit.

  4. Elena Ford became chief dealer engagement officer in September 2023, for which she reports to Andrew Frick, president, Ford Blue. In this role, she works closely with Ford’s 10,000 dealers worldwide to help effect their collective transformation into a competitive differentiator for the company. Ford is focused on increasing the consistency ...

  5. Elena Ford is chief customer experience officer, Ford Blue, effective March 2, 2022. She reports to Kumar Galhotra, president, Ford Blue. Prior to this, Elena has been chief customer experience officer, Ford Motor Company, responsible for leading the organization that’s creating a world-class customer experience throughout the entire

  6. 15 de oct. de 2018 · Ford Motor Company today announced that Elena Ford has been named Chief Customer Experience Officer. In this role, she will lead the organization responsible for creating a world-class customer experience throughout the entire ownership cycle. The company also announced that John Savona is named vice president, North American Manufacturing.

  7. Elena Ford is chief customer experience officer, Ford Motor Company. In this role, she leads the organization responsible for creating a world-class customer experience throughout the entire ownership cycle. She reports to Kumar Galhotra, Ford president, Americas and International Markets Group.