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Hace 5 días · Descubra cómo equilibrar la asertividad con la relación con el cliente en los roles de servicio para fortalecer las relaciones con los clientes y mejorar la calidad del servicio.
Hace 1 día · The first thing an interviewer notices is your body language which speaks volumes. So it is very important to use it in the right way. During an interview Sit up straight, maintain good eye contact, and use controlled gestures to project confidence and assertiveness which will help you to crack it … ver más
Hace 11 horas · With assertiveness training, you can master this art by communicating feedback in a constructive and non-confrontational manner. This approach encourages a two-way dialogue where both parties feel ...
Hace 1 día · Emotional intelligence (EQ) is the ability to recognize, understand, and manage your own emotions while also being attuned to the emotions of others. In...
Hace 4 días · Empathy allows you to connect with others and understand their perspectives, while assertiveness helps you communicate your own needs and boundaries clearly. Striking the right balance is key to...
Hace 4 días · Assertiveness. An assertive person is one who acts in his/her own best interests, stands up for self, expresses feelings honestly, is in charge of self in interpersonal relations, and chooses for self. The basic message sent from an assertive person is "I'm OK and you're OK."
Hace 6 días · by Clifton Kopp | May 17, 2024, 12:50 pm. Being assertive and confident isn’t always about what you do, but what you say. The right phrases can project an image of self-assuredness and decisiveness that commands respect. But striking that balance between sounding commanding and not coming off as arrogant can be a bit tricky.
