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  1. MyDesk Home Installation Guides. IMPORTANT: If you are a VM/VDI user please update to the latest versions of Citrix Workspace App, Zoom VDI and Skype plugins. Updating these components will improve performance as well as add Microsoft Teams support.

    • FAQs

      The software is available from the MyDesk Standard main...

    • Log On

      MyDesk Home Installation Guides. IMPORTANT: If you are a...

  2. Select Authentication. Smart Card. RSA Token. IDP. By ticking the box you verify that you have installed and regularly update anti-virus software on the personal computer used to connect with MyDesk. Log On. IMPORTANT: If you are a VM/VDI user please update to the latest versions of the Zoom VDI and Skype plugins.

  3. On your personal device, open an internet browser and navigate to https://mydeskshield.credit-suisse.com You will be directed to the MyDesk Shield Device Enrollment page. Select your home region and your authentication method: either physical Smart Card or RSA Token.

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  4. Credit Suisse - Welcome to MyDesk Shield. Device Enrollment. You are required to enroll your device and install MyDesk Shield. If you have already gone through these set up steps on this computer, please launch MyDesk Shield from the icon on your desktop to log in.

  5. rdx.page_auto_refresh_off. Logoff is successful.

  6. Applications for Institutional Clients. Please select an application to login.