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If you’re having trouble making your monthly mortgage payment to Rushmore, we’re here to help. To start the process, it is important that we receive an accurate and complete Borrower Assistance Application. Please read the following instructions carefully to minimize processing delays.
LET'S LOCATE THE LOAN TO START. To determine which mortgage assistance form is best for you, we just need to look up your loan. Please provide details below in order to proceed to your mortgage assistance form. You can submit your completed form by either of the following methods: Fax: 469-464-0308. MAIL:
We want to assist you with possible loss mitigation options which may be available to you. If your loan is owned by Fannie Mae or Freddie Mac, your application for loss mitigation will be considered under Fannie Mae or Freddie Mac program guidelines.
You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.
You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mortgage assistance application.
Filling out a customer assistance application When you’re ready, visit our documents page to download a customer assistance application and read our detailed instructions on completing the forms to start the process.
6 de ene. de 2022 · Unless you decide to reinstate your loan (meaning – unless you can pay back all the payments you missed at one time), familiarize yourself with the 5 loss mitigation options offered by Rushmore. You have to apply and receive Rushmore’s approval to move forward with one of these options.
