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Download the Borrower Assistance Application. This package contains a complete set of instructions and forms you need to complete and mail or fax to Rushmore Loan Management Services.
- LossMitigation@RushmoreLM.Com
- 949-341-2238
Note: We need to have your complete mortgage assistance package (application with all supporting documentation) before we can evaluate you for available solutions. Please be aware that any collection or foreclosure processes will not be halted unless we receive the complete mortgage assistance package.
LET'S LOCATE THE LOAN TO START. To determine which mortgage assistance form is best for you, we just need to look up your loan. Please provide details below in order to proceed to your mortgage assistance form. You can submit your completed form by either of the following methods: Fax: 469-464-0308. MAIL:
When applying for mortgage assistance, time is of the essence, especially if you're already getting collection notices or already in the foreclosure process.
Once your customer assistance application is complete, we will evaluate you for all loss mitigation options offered by the owner of your loan. If your loan is owned by Fannie Mae or Freddie Mac, your application will be evaluated in accordance with their specific guidelines.
Checking on your customer assistance application. To look up the status of your customer assistance application for a loan modification please enter your Rushmore Loan Number and press the Submit button. If you do not know your Rushmore Loan Number please call your single point of contact. Search.
