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  1. Wayfair said I would have to wait 4 weeks for the new stove, the cost to install and remove is my responsibility and if I wanted my money back I had to wait until the stove was returned (with no expected date to pick it up). So…$350 to install/remove with no reimbursement, no way to cook for a month or more and horrible customer service.

  2. Save big on furniture and explore the benefits of Wayfair's credit cards, including Rewards, financing, and more!

  3. Read CR's review of the Wayfair furniture store to find out if it's worth it. Ad-free. ... Customer service: Quality of service from sales help (including live chat or phone customer service)

  4. Contact Us. ServerT:0.52664613723755. 2.76. Have a question or need help with an issue? We’ve got answers to all of your FAQs from ordering and tracking to returns and refunds and more!

  5. Creating that feeling of home for anyone means we have to be ready and available everywhere our customers are – no matter where they are. Our two global headquarters and growing list of corporate offices are connected to our customers by an extensive network of operations hubs and customer service centers. Boston, Massachusetts (Global HQ)

  6. Contact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! We're here to help over phone, chat, or email every day of the week

  7. Contact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! We're here to help over phone, chat, or email every day of the week.