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  1. 28 de jun. de 2021 · Elena Ford talks about our new Houston Call Center where agents are empowered to "own the call" to give our customers great experiences—with our products and...

    • 55 s
    • 3.4K
    • Ford Motor Company
  2. 12 de sept. de 2023 · William Clay Ford III, son of the executive chair, will join the company later this month as general manager of its performance division that develops and markets souped-up models. The Ford family ...

  3. Elena Ford is chief customer experience officer, Ford Motor Company. In this role, she leads the organization responsible for creating a world-class customer experience throughout the entire ownership cycle. She reports to Kumar Galhotra, Ford president, Americas and International Markets Group. She is also responsible for integrating the work ...

  4. 15 de oct. de 2018 · Elena Ford will report to Joe Hinrichs, Ford president of global operations, in her new role. She's been Ford's vice president of global dealer and customer experience since 2013, and joined Ford ...

  5. 15 de oct. de 2018 · Unprecedented truck war raging in Detroit. In her latest role, Elena Ford, 52, will report to Joe Hinrichs, Ford president, global operations. She will continue to be closely integrated with the ...

  6. 23 de ago. de 2021 · Luz Elena del Castillo, quien lleva 12 años en Ford, fue la primera mujer en liderar la filial de Centroamérica y el Caribe de la compañía. Tomó este cargo en 2017 y ahora llega a dirigir la ...

  7. Elena A. Ford is vice president, Global Dealer and Consumer Experience, effective March 1, 2013. She reports to Stephen Odell, executive vice president, Global Marketing, Sales and Service. Ms. Ford leads the company’s Global Dealer and Consumer Experience, a team designed to accelerate the simplification and streamlining of Ford’s interaction with customers inside dealerships and at auto ...