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If your computer uses a graphics card or GPU, use the software that was installed with the card to update its video driver. AMD and NVIDIA are the most common producers of GPUs and GPU software. If an update didn't work or there were no updates available, uninstall the driver and reinstall it. If there is no video driver for your computer that ...
14 de mar. de 2024 · Resolution. This is not a Dell hardware issue but isolated to the Microsoft Edge browser. To work around this issue: Use Google Chrome or Firefox to play Netflix. Drag the Microsoft Edge browser to external monitor before playing the Netflix video. Use Microsoft workaround to fix this issue.
Tip: If your On startup setting in Microsoft Edge is not set to Continue where you left off, you'll have to copy the URL from the tab that was playing Netflix, close and reopen the tab, and then paste the URL into the address bar of the reopened tab.
Shut down your computer through the menu: For Mac: At the top left, click the Apple menu > Shut Down. For Windows: From the Start menu, click Power > Shut down. For Chromebook: From the bottom right, click on the time > Sign out > Shut down. Leave your computer off for at least 10 seconds. Turn it back on, then try Netflix again.
Shut down your computer through the menu: For Mac: At the top left, click the Apple menu > Shut Down. For Windows: From the Start menu, click Power > Shut down. For Chromebook: From the bottom right, click on the time > Sign out > Shut down. Leave your computer off for at least 10 seconds. Turn it back on, then try Netflix again.
Update your Windows version. Use the links below to get steps to check for updates to your version of Windows, then try Netflix again. Windows 11. Windows 10. Windows 8.1. Windows 7. Computers using Windows XP or Vista aren't able to update to a version Netflix supports. We recommend using a computer with Windows 10 or later installed.
El Servicio al Cliente de Netflix no puede brindar ayuda con estos pasos.Si sientes que no puedes completar estos pasos por tu cuenta, comunícate con el fabricante de tu computadora. Si tu computadora usa una GPU o tarjeta de gráficos, actualiza el controlador de video con el software que se instaló junto con la tarjeta.
