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  1. Though we can't respond to everyone who submits feedback, we review the feedback people send us and use it to improve the Facebook experience for everyone.

  2. If you can't log in to Facebook, you can use this form to report a login issue and get help from the Facebook Help Center. Provide as much information as possible to help us resolve your problem.

  3. Go to the Find Your Account page at facebook.com/login/identify and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account. Search for the account you want to recover. You can search for your account by name, email address, or phone number.

  4. Managing Your Account. Privacy, Safety and Security. Policies and Reporting. Report a Problem. This process is for reporting something on Facebook that isn't working correctly, like a broken feature or a payment issue.

  5. Report that something isn't working on Facebook. Log into Facebook on a computer. Click your profile picture in the top right of Facebook. Select Help & support, then select Report a problem and follow the on-screen instructions. Learn more about what data gets sent to us when you report something that isn't working.

  6. 25 de abr. de 2018 · 1. Go to Facebook. Visit Facebook’s website using any web browser on your computer. 2. Log in. Use your registered email address and password to log in. The login fields are found on the upper right corner of the page. Click the “Log in” button to proceed. 3. Open the Report a Problem window.

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  7. If you're having problems logging in. If you're having trouble logging in, find out what to do next. If you're having trouble with your password, learn how to reset your password. Log out of Facebook on a computer. Click your profile picture in the top right of Facebook. Click Log Out at the bottom of the menu that appears.