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If you’re having trouble making your monthly mortgage payment to Rushmore, we’re here to help. To start the process, it is important that we receive an accurate and complete Borrower Assistance Application. Please read the following instructions carefully to minimize processing delays.
LET'S LOCATE THE LOAN TO START. To determine which mortgage assistance form is best for you, we just need to look up your loan. Please provide details below in order to proceed to your mortgage assistance form. You can submit your completed form by either of the following methods: Fax: 469-464-0308. MAIL:
We want to assist you with possible loss mitigation options which may be available to you. If your loan is owned by Fannie Mae or Freddie Mac, your application for loss mitigation will be considered under Fannie Mae or Freddie Mac program guidelines.
When we receive your application and supporting documentation, we’ll send you a letter to inform you whether your application is complete or if additional information or documentation is required. Note: In some cases, when we have sufficient information on file, a customer may be eligible to submit an expedited application or not have to submit an application at all.
Potential Mortgage Assistance Solutions Lists the most common mortgage assistance solutions Avoiding & Reporting Mortgage Scams Provides red flags to help avoid mortgage scams Applying for Mortgage Assistance Explains the application process and lets you quickly apply online Sending Your Mortgage Assistance Documents Where to send your mortgage assistance documents Repayment Plan Details How a ...
If you’re approved for a loan modification, in some cases, you will be required to first complete a Trial Period Plan. This is a temporary payment relief period that allows you to demonstrate that you can consistently manage the estimated modified mortgage payment. You will have a new monthly payment amount during this Trial Period Plan.
Checking on your customer assistance application. To look up the status of your customer assistance application for a loan modification please enter your Rushmore Loan Number and press the Submit button. If you do not know your Rushmore Loan Number please call your single point of contact. Search.
